Getting a new roof can be a big financial commitment for any homeowner. When investing money into protecting your home or business, expectations that materials hold up and the installation is successful is the utmost important. Your roof should last 15-20 years if done correctly. Roof warranties are very important to protect you from unexpected roof issues after the installation.
However, assuming that every warranty offers overall protection is a common mistake. Warranty documents are often packed with legal jargon, clauses, and hidden exclusions that can leave you vulnerable if a roof leak or structural issue occurs. Without a clear understanding of what your contract actually covers, you might find yourself paying out of pocket for repairs you thought were protected.
Learning to navigate these documents is essential for safeguarding your investment. This guide breaks down the different types of roofing warranties, highlights key elements you need to review, and explains the distinct differences between residential and commercial coverage. By the time you finish reading, you will know exactly what to look for and how to ensure your property remains protected.
Types of Roofing Warranties
When purchasing a new roof, there are usually 2 different types of warranties offered. Understanding the difference in these warranties is very important.
Manufacturer's Warranty (Materials)
Manufacturer warranties focus mainly on the roofing materials used to protect your home. If the shingles, metal panels, or membrane fail due to a manufacturing defect, this warranty kicks in.
Most material warranties cover the cost of replacement materials. However, they usually do not cover the labor required to remove the old materials and install the new ones. Furthermore, material warranties almost universally exclude damage caused by acts of nature (hurricanes, hail, etc.) and damage from improper installation. The specific terms will vary depending on whether you are purchasing residential shingles or a commercial flat roofing system.
Workmanship Warranty (Contractor)
The workmanship warranty is provided by the roofing contractor who installs the roof. This coverage guarantees that the installation was performed correctly and according to industry standards. If a leak develops because a flashing was improperly sealed or a shingle was nailed incorrectly, the workmanship warranty covers the cost of repairs.
Because this warranty comes directly from the roof installation company, choosing a reliable and reputable contractor like us is super important. When reviewing your workmanship warranty coverage, pay attention to the duration and whether the warranty can be transferred if you sell the property.
Key Elements to Look for in a Roofing Warranty
Reading the fine print can be tedious, but focusing on a few key areas will give you a clear picture of your protection level.
Coverage Period
Warranty lengths can vary wildly, from a few years to a lifetime. However, a “lifetime” warranty usually applies to the lifetime of the original owner, not the physical lifespan of the roof.
Pay close attention to whether the warranty is prorated or non-prorated. A non-prorated warranty covers the full cost of replacement materials for the entire stated period. A prorated warranty decreased in value over time. If a defect is found ten years later, a prorated warranty might only cover a small fraction of the replacement cost. Commercial warranties often have strict time limits ranging from 10 to 30 years depending on the materials utilized.
Transferability
If you have plans to sell your property in the future, a transferable roofing warranty is a big selling point. It adds immediate resale value to your home. Check your warranty documentation to see if allows for a transfer, how many times is can be transferred, and what specific steps or fees are required to make the transfer.
Exclusions & Limitations
Exclusions dictate what the warranty will not cover. Common exclusions include natural weather conditions (like tornadoes or extreme wind), damage from improper maintenance, and issues caused by unauthorized repairs.
For business owners, installing a new rooftop HVAC system or making structural changes/additions without notifying the roofing manufacturer can instantly void a commercial roof warranty. Homeowners face similar risks if they install satellite dishes, solar panels, etc. incorrectly.
Remedies and Claims Process
If a defect occurs, you will need to provide documentation, such as the original contract, proof of purchase, and maintenance records. Clarify the roles of the manufacturer and the contractor in the claims process so you know exactly who to call when an issue arises.
Understanding the Fine Print
Definitions and conditions hidden in the fine print often dictate the true value of your home warranty. For instance, the definition of a “roof failure” might require a certain percentage of the roof to be damaged before the manufacturer takes action.
Always secure written documentation for every aspect of your roofing project. Verbal promises will not hold up if you have to file a claim. Store your warranty documents, original invoices, and records of any maintenance or inspections in a safe and easily accessible place.
Residential Vs. Commercial Roofing Warranties
While the core concepts of warranties remain similar, the practical applications differ greatly between residential and commercial properties.
Specific Considerations for Homeowners
Homeowners typically deal with steep slope roofing systems like asphalt shingles or metal roofing. Residential warranties heavily focus on aesthetic degradation, such as algae growth or color fading. Keep in mind that storm damage is rarely covered by manufacturer’s warranty and usually falls under your homeowner’s insurance policy.
Specific Considerations for Business Owners
Commercial roofs are often flat or low slope and utilize materials such as TPO, Modified Bitumen, or EPDM. Commercial roofing issues can lead to business interruptions, damaged inventory, and unsafe working conditions. Commercial warranties require the business owner to adhere to strict, documented maintenance agreements to keep the roof coverage active. We specialize in commercial roofing and provide warranty support to ensure your business operations remain uninterrupted.
Why Choose Us?
Navigating warranties, materials, and installation practices requires an experienced roofing partner that YOU trust. We bring honesty, commitment, quality materials, and certified installation techniques to every roofing project.
Our team offers warranty support for both residential and commercial projects. We understand the complexities of the claims process and advocate for our clients to ensure maximum customer satisfaction. By adhering to industry best practices and utilizing reliable, top tier manufacturing partners, we deliver roofing systems designed to last.
Protect Your Property for the Long Haul
Roofing warranties are essential for your property’s overall security. By taking the time to understand the differences between material and workmanship coverage, identifying key clauses like transferability, exclusions, residential versus commercial terms, can help you avoid surprises in the future. Our recommendation, always keep the documentation safe and adhere to required maintenance schedules.
If you’re unsure about the state of your roof, or are looking for replacement, reach out to us! We can get you scheduled for a free roof inspection!
